The Cynetix Premier Support structure is ideal for companies that need the reassurance of guaranteed response times without the large annual fees normally associated with this type of contract. Our Premier support system is designed to be fully flexible and contracts are always tailored to an individual company's needs.
The following pricing will provide an indication of the amount you would expect to pay for our support packages for 1 server and up to 5 PCs with always on internet access. Please remember that because no two contracts are identical the prices should be taken as an indication only. Please fill in the enquiry form and we will arrange a representative to contact you to discuss your requirements in more detail.
Features | Basic Support £140 /month | Standard Support £194 /month | Pro Support £249 /month |
Unlimited Service Desk Support 0800-1730 (UK Time) | |||
Unlimited Service Desk Support 24/7/364 | |||
Service Level Agreement (SLA) | |||
Network Management & Support | |||
Back-up administration | |||
Patch & Upgrade Support | |||
Asset Management | |||
Email Support | |||
Email Management | |||
Unlimited Remote Management of PCs | |||
Microsoft Exchange Server Management | |||
3rd Party Software administration | |||
ISP Management | |||
Security Management | |||
Onsite Hardware & Software Support | |||
Scheduled Engineer onsite visits | |||
Service Reporting Suite | |||
Disaster Recovery Plan | |||
Site Survey | |||
Offsite Data Back-up Solution | |||
Contact Us | Contact Us | Contact Us | |
NOTE: Optional item charged at a reduced rate |
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